Need help with TooTooBoo? We’re here to help.

TooTooBoo helps families discover and book character entertainment experiences for children. If you have questions about using the app, your account, a booking, payment, or another issue, please contact our support team.

How Can We Help?

Account & Login
Need help signing in, verifying your account, or updating your profile information? Contact us and describe the issue you’re experiencing.

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Bookings
For questions about an existing booking, booking status, scheduling, or using the booking features in the TooTooBoo app, our support team can assist you.

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Payments
If you experience an issue while making a payment or have a question about a payment associated with your booking, please contact us with the relevant booking details. Please do not send credit/debit card numbers or other sensitive payment information.

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App & Technical Support
If something isn’t working correctly in the TooTooBoo app, let us know what happened. Including your device type and a brief description of the problem will help us investigate.

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Privacy & Account Deletion
For questions about your personal information, privacy, or requests to delete your TooTooBoo account and associated data, please contact our support team or visit our Account & Data Deletion page.

Contact TooTooBoo Support

Use the form below to contact our support team.

Please include your name, email address, and a brief description of the issue. If your question relates to a booking, you may also include your booking reference number.

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Support Email:
tootooboo@westlakeitsolutions.com

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Support provided by:
WESTLAKE Technologies Private Limited
Technology provider for TooTooBoo